Privacy Policy
1. Introduction
Welcome to www.skoilfats.com (the “Website”), operated by SK Oil and Fats (“SK Oil and Fats”, “Proprietorship Firm”, “we”, “our”, or “us”). While the Website operates under the domain name skoilfats.com, the legal and trading business name of the Proprietorship Firm is SK Oil and Fats, and all products, services, communications, advertisements and business activities available through the Website are provided by SK Oil and Fats.
SK Oil and Fats is committed to respecting and protecting the privacy of every individual who interacts with our business (“you”). This Privacy Policy is issued in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and the Digital Personal Data Protection Rules, 2025 (“DPDP Rules”), together with other applicable Indian laws including the Information Technology Act, 2000 and rules made thereunder, to the extent applicable to our business.
This Privacy Policy explains how SK Oil and Fats collects, uses, stores, shares and protects your personal information obtained through our Website, customer enquiries, distributor and dealership enquiries, business communications, marketing campaigns, online advertisements, social media platforms and other interactions with our business.
By accessing or using www.skoilfats.com, submitting information through our Website, contacting us by telephone or email, responding to our advertisements, or otherwise interacting with SK Oil and Fats, you acknowledge that you have read and understood this Privacy Policy.
2. Our Commitment to Privacy
We collect information that we reasonably believe is relevant and appropriate for providing our products, responding to enquiries, operating our business, improving our services, complying with legal obligations, and other legitimate business purposes.
We do not sell or rent your personal data to third parties for their independent marketing purposes. We may disclose personal data where necessary to operate our business, comply with legal obligations, protect our rights, or in connection with a business transfer such as a merger, acquisition, restructuring or sale of assets
3. Information We Collect
3.1 Personal Data
- Full name
- Mobile number
- Email address
- Company or business name
- Business address, city, state and postal address
- GST number, where voluntarily provided for invoicing, quotation or business-compliance purposes
- Enquiry details and messages submitted through the Website
- Information provided during customer support communications
- Business name, distributor details, dealer information, retailer information, purchase requirements and product enquiries.
Providing this information is voluntary; however, certain information may be necessary for us to respond to your enquiry or provide requested services.
3.2 Automatically Collected Information
When you browse our Website, certain technical information is automatically collected, including your IP address, browser type, device type, operating system, internet service provider, pages visited, time and duration of visit, referral URLs, cookies, and other website usage information.
This information helps us improve the performance and security of our Website and does not, on its own, identify you personally.
3.3 Children's Data
Our Website and services are intended for business users and adults. We do not knowingly collect personal data of individuals under 18 years of age (“children”, as defined under the DPDP Act).
Where we have reason to believe that we may need to process a child’s personal data for a legitimate business purpose, we will, prior to such processing, obtain verifiable consent of the child’s parent or lawful guardian, in the manner prescribed under the DPDP Rules.
If we become aware that a child’s personal data has been collected without such verified consent, we will take reasonable steps to delete it from our records promptly.
4. How We Collect Information
We may collect information when you:
- Visit our Website.
- Fill out a contact or enquiry form.
- Contact us by telephone, email or WhatsApp.
- Request product, distributor or dealership information.
- Participate in promotional campaigns.
- Interact with our Facebook or Instagram advertisements.
We may also receive information through trusted third-party service providers used to operate our business.
5. Lawful Basis and Consent
Where our processing of your personal data relies on consent, we will, before or at the time of collection, provide you with an itemised notice describing the personal data to be collected and the purpose of such processing, in clear and plain language. Your consent will be free, specific, informed, unconditional and unambiguous, with a clear affirmative action — we do not use pre-ticked boxes or bundle unrelated consents together.
You may withdraw your consent at any time, and the withdrawal process will be as easy as giving consent. Withdrawal will not affect the lawfulness of processing carried out before withdrawal, and where required, we will personal data within a reasonable time of withdrawal, unless retention is otherwise required or permitted by applicable law.
6. How We Use Your Information
- Responding to your enquiries and providing product information.
- Processing distributor or dealership requests and providingquotations.
- Managing customer relationships and providing customer support.
- Improving our products, services and Website functionality.
- Sending important service communications.
- Conducting internal business analysis.
- Detecting fraud and maintaining Website security.
- Complying with legal obligations, including under the DPDP Act and other applicable law.
7. Facebook and Instagram Lead Advertisements
We may advertise our products and services through Facebook and Instagram. If you voluntarily submit your information through one of our Lead Ads, we may collect your name, phone number, email address, business name, city, and any additional information you choose to provide.
This information is used only to contact you regarding your enquiry, provide product details and quotations, respond to distributor or dealership applications, and for customer support and business communications. We do not sell or misuse information collected through Meta Lead Ads.
8. Google Ads, Analytics and Similar Tool
To improve our Website and marketing efforts, we may use trusted third-party services, including Google Analytics, Google Ads, Meta Pixel, Google Tag Manager, Search Console and other website analytics tools.
These tools may collect usage information that helps us understand Website performance and improve customer experience, and some of this information may be processed or stored on servers located outside India.
We take reasonable steps to work with providers that maintain appropriate data protection standards; however, we are not responsible for the privacy practices, policies or content of third-party websites or services, and we encourage you to review their respective privacy policies.
9. Cookies
Our Website uses cookies and similar technologies to understand visitor behaviour, improve Website performance, remember user preferences, measure advertising performance and improve customer experience.
You may disable cookies through your browser settings; disabling cookies may affect certain functionality, features or user experience of the Website.
10. Disclosure of Personal Data
We do not sell or rent your personal data. Your information may only be shared, on a need-to-know basis and under appropriate contractual safeguards, with:
- Technology and website hosting service providers.
- Marketing and analytics partners.
- Payment processing providers, where applicable.
- Professional advisers.
- Government or regulatory authorities, where required by applicable law.
Where we use third-party service providers to help us operate our business or provide services, we require them to protect your personal information, use it only for the agreed purpose, and maintain appropriate security measures.
11. Marketing Communication
Where required by applicable law, we will obtain your consent before sending marketing communications regarding new product launches, distributor opportunities, promotional offers or business announcements.
You may opt out of promotional communications at any time by contacting us or following the unsubscribe instructions provided in our communications; this will not affect service communications necessary to fulfil your request.
12. Data Security
We implement reasonable technical and organisational security safeguards, appropriate to the nature and volume of personal data we process, designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction.
These measures may include secure website hosting, encryption in transit (SSL/TLS) where applicable, access controls, password-protected systems, limited employee access on a need-to-know basis, and secure storage of business records.
While we take reasonable steps to safeguard personal data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of information transmitted to or stored by us.
13. Personal Data Breach Notification
In the event of a personal data breach that compromises the confidentiality, integrity or availability of personal data we hold, we will, without undue delay:
- Take immediate steps to contain, assess and remediate the breach.
- Notify affected individuals of the breach, including the likely consequences and the measures being taken, in the manner prescribed under the DPDP Rules.
We maintain internal procedures to detect, investigate and respond to suspected personal data breaches, and we periodically review these procedures.
14. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable law, including to maintain business records, comply with legal or tax obligations, resolve disputes and enforce our legal rights. As a general practice:
- Personal data will be retained for as long as reasonably necessary for the purposes described in this Policy, including to comply with legal, accounting, taxation, regulatory, dispute-resolution and legitimate business requirements.
- Records required for statutory, tax, GST or accounting compliance are retained for the period mandated under applicable law.
- Where personal data is no longer necessary for the purpose for which it was collected and no legal obligation requires its retention, we will delete or anonymise it within a reasonable time.
15. Third-Party Websites
Our Website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, security, or content of external websites, and we encourage you to review their privacy policies before providing any personal information to them.
16. Your Privacy Rights
Subject to applicable law, including the DPDP Act, you have the right to:
- Right to Access —Right to obtain information regarding processing of your personal data as provided under applicable law.
- Right to Correction and Erasure — request correction of inaccurate or incomplete personal data, updating of personal data, or erasure of personal data that is no longer necessary for the purpose for which it was collected.
- Right to Grievance Redressal — raise a complaint with us regarding the processing of your personal data (see Section 19 below).
- Right to Nominate — nominate another individual to exercise your rights under the DPDP Act in the event of your death or incapacity.
- Right to Withdraw Consent — withdraw consent at any time, where processing is based on consent.
We may decline certain requests where permitted or required by law, including where retention is necessary to comply with legal obligations, resolve disputes, or protect our legal rights. We will respond to verified requests within the timelines prescribed under the DPDP Rules.
17. Grievance and Complaints
If you believe that your personal data has been processed in a manner that is inconsistent with this Privacy Policy or applicable data protection laws, or if you have any questions, concerns or complaints regarding our privacy practices, you may contact us.
Upon receiving your grievance or complaint, we will review the matter, conduct appropriate enquiries where necessary, and make reasonable efforts to acknowledge receipt and resolve the matter within a reasonable period in accordance with applicable law. Where additional time is reasonably required to investigate or respond to your grievance, we will endeavour to keep you informed of the progress.
If you are not satisfied with our response, or where permitted under applicable law, you may escalate your grievance to the Data Protection Board of India in accordance with the Digital Personal Data Protection Act, 2023 and any applicable rules made thereunder
18. No Contractual Relationship
This Privacy Policy explains how we collect, use, disclose, store and protect personal data. It does not, by itself, create any contractual relationship, guarantee, representation or warranty between you and SK Oil and Fats beyond what is expressly required under applicable law.
19. Changes to this Privacy Policy
20. Contact Us
If you have any questions regarding this Privacy Policy, or wish to exercise your rights, please contact us:
SK Oil and Fats
Ambli, Near Vishkarma Mandir, VSK Oil Mills, Ward No. 05,
Naraingarh, Ambala, Haryana – 134203, India
Phone: +91 9416250272
Website: https://skoilfats.com/
Email: skoilmills77@gmail.com
Last Updated: 15 July 2026
© SK Oil and Fats. All Rights Reserved.
